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For over 30 years, the Amcare™ group has continued to provide support to people living with a variety of medical conditions. Their delivery service is reliable, convenient, and discreet.

The benefits of Amcare for catheter users

User Md Solid Padded

Peace of Mind. You never need to worry about having enough product supplies. Our ordering and delivery service is simple, reliable and discreet, leaving you to focus on your health.

Heart Solid Padded

Compassionate. Experienced in all things stoma and continence, know that we are always available to supply, support and advise on all aspects of your condition. Always caring for you.

Universal Access Solid Padded

You are unique. To us, every customer and their condition is individual. That's why we happily customise our advice and adapt products to suit you, whenever you need us.

Glen, Durham - Catheter User

Getting on with my life means getting my products on time, every time.

Electronic Prescription Servie

Prescription

In most cases, your nurse will arrange an initial delivery for you and send Amcare™ your prescription details. If you’d like to discuss additional or alternative products, simply speak to a member of the Product Specialist Team.

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Care Plan

The Amcare™ Welcome Team and dedicated Customer Service Team take care of all your needs, they will take care of your personalised care plan.

Customer Care Advisors

Ordering

Sign up to the Order Management Service and one of the Customer Care Agents will call you to take your order on a date that’s convenient for you.

Complimentary Items

Supplies

If you register for the NHS Electronic Prescription Service (EPS), Amcare™ can automatically process and deliver your products on a designated date - just ask the Customer Care Agents for more details.

DPD Delivery Service Uk

Delivery

Many customers value the discreet, convenient deliveries at a time and place to suit. Once your order is ready, Amcare™ can notify you of a one-hour timeslot window, via text or email, so that you know exactly when it’s going to be delivered.

The Benefits of Amcare™ for Healthcare Professionals

We respect the care plan you’ve put in place for your patients. We support with a discreet, reliable home delivery service to any address requested. Our simple sampling and ordering process is complimented with caring advice, built on years of experience working in partnership with medical professionals and patients.

We aim to complement the care you offer with our highly skilled team of nurses and medical professionals. Our specialist nurses are trained and experienced in caring for people in all aspects of continence care, our programmes are supported with advice on hydration, nutrition, exercise, and mental health.

Contact Amcare™ Group
Call: 0800 88 50 50 (Mon-Fri 08:00 – 20:00 and Sat 09:00 – 13:00)
Email: forevercaring@amcaregroup.co.uk
Text: ‘Referral’ and your name to 0191 580 0439 and we’ll call you back
Website: www.amcaregroup.co.uk